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    CONTACT MATĚJ

    office hours: 9AM – 4PM

    We respond within 48 hours

    Rectangle 44 | Contact

    Matěj Šlosárek

    Customer services

    How to Get Here?

    Jadranska magistrala 22 23211 Drage, Pakoštane, Croatia

    car | Contact
    Traveling by car?

    Book a stay for 14 days or more and get a free ENC card.

    plane | Contact
    Flying in?

    We’ll provide you with a car from Zadar and Split airports.

    Frequently Asked Questions

    How does the arrival (check-in) process work?

    The gate of Buqez Resort is opened remotely by the Buqez Resort reception, not automatically. This is a private resort, and this procedure is in place to guarantee your peace and safety.

    At the Buqez Resort reception, you will be greeted by friendly Croatian staff who primarily speak English. After completing the necessary check-in formalities, settling any fees (see here), receiving your keys, and providing information about your expected departure date and time, the reception team will gladly guide you to your villa and show you your designated parking spot within the resort. You can drive directly to your villa to ensure the shortest route to your accommodation. Once you’ve settled in, we kindly ask that you move your vehicle to the designated parking area. Keeping vehicles near the villas can disturb the tranquility of your stay and that of your neighbors. You’re free to drive to your villa whenever needed, such as when unloading groceries or when it’s time to leave and load your luggage. You are not required to return the keys to the reception upon leaving the resort unless you feel it’s necessary (e.g., due to concerns about losing them—see here), especially if you’re just going on a trip.

    After parking your vehicle upon arrival, you are welcome to return to the Buqez Resort reception whenever needed. Here, you will receive comprehensive information to assist you in navigating Buqez Resort and its surroundings. The reception team will gladly answer your questions, accommodate any additional requests whenever possible, and assist in planning your excursions or sports activities if needed.

    How does the departure (check-out) process work?

    Check-out time: 10:00 AM.

    Before your departure from Buqez Resort, please visit the reception ahead of time to confirm your departure time. The reception will conduct a villa check and settle any fees or deposits. If departing outside the designated check-out hours, please coordinate your departure with the reception staff.

    Where can I park at the resort?

    Parking is free without having to register in the private parking area.

    How far is the airport, and what’s the best way to reach the resort?

    The closest airports are in Zadar (a 35-minute drive) and Split (a 90-minute drive).

    We offer cost-effective airport transfers. If you rent a car from us for the entire duration of your stay, the cost of transportation will be further reduced.

    What are the important phone numbers in Croatia?

    International country code for Croatia: +385A
    single countrywide number for all emergency situations: 112
    Police: 192
    Fire Brigade: 193
    Ambulance: 194
    Roadside vehicle assistance (Croatian Automobile Club – HAK): 1987
    (when calling from abroad or by mobile phone, call: +385 1 1987)
    National Search and Rescue Centre: 195
    General information: 18981
    Information local and intercity numbers: 11888
    Information international numbers: 11802
    Weather forecast and road conditions: 072 777 777
    (when calling from abroad or by mobile phone, call: +385 1 464 0800)
    Buqez Villas: + 420 733 677 903

    Information about the website operator

    Mittrade, s.r.o.
    IČ: 271 09 755
    DIČ: CZ27109755

    Na příkopě 857/18, Nové Město
    110 00 Praha

    The company is registered in the Commercial Register
    at the Municipal Court in Prague, file mark C 96940